Terms and Conditions

Rescans

While we always endeavour to provide you with the best quality 2D, 3D and 4D images there are several factors which can affect ultrasound image quality such as:

  • Position of baby

  • Position of placenta

  • Increased maternal BMI/adipose tissue

  • Amount of amniotic fluid surrounding baby

  • Later than 33 weeks gestation

If we feel image quality can be improved by re-scanning at a later date one rescan appointment will be offered free of charge.

We cannot be held responsible and cannot offer refunds for poor quality images which are beyond our control. Our professional opinion is final.

Gender Determination

We always aim to provide as accurate determination of baby’s gender as possible. BabyCare Scanning have an impeccable accuracy rate. However, 100% accuracy cannot be guaranteed. BabyCare Scanning accept no liability in the event of incorrect gender identification.

Abnormalities

BabyCare Scans are not intended to replace your NHS scans. We strongly advise that you attend for your routine NHS booking and anomaly scans and any other scans that are recommended by your healthcare provider.

BabyCare Scanning provide souvenir scans. The purpose of your scan with us is non-diagnostic. We will not routinely look for abnormalities but during the course of your scan we may find some variation from normal. We will inform you and your midwife if this is the case and give you a written report to take away. We cannot be held responsible for failure to diagnose or misdiagnosis of any abnormalities.

A basic well-being check of baby will be performed during your scan (check for heartbeat and movements and where applicable an assessment of growth). The nature of these wellbeing checks will depend on your gestation and will be explained to you during your scan.

Video Clip and Image Use

All images provided by BabyCare Scanning are souvenir images, they are not diagnostic images. Video clips and images are for personal entertainment purposes only.

You have permission to use these souvenir images and recordings providing they are for entertainment and home use only and not for medical reference. BabyCare Scanning will not retain any record of these souvenir images.

If you wish video call during the scan, please just let us know and we will let you know the best time to do this. We discourage the use of your phone during the scan and ask you to enjoy the scan in the moment. If you need to make a recording on your phone please ask and we will advise the best time to do this.

Extra Guests

We have space for 4 extra guests to attend with you. If you wish to attend with more, just get in touch and we will endeavour to accommodate you.

Payment and Cancellation Policy

No payment is taken until the day of your scan. You can pay by card or cash. During the booking process we will take some card details in order to secure your booking. This card will not be pre-charged unless you cancel within 24 hours.

If you cancel/reschedule your appointment within 24 hours of your appointment time, 50% of the full scan price will be charged.

If you fail to attend your appointment , 100% of the full scan price will be charged.

No charge will be made if you cancel/reschedule your appointment more than 24 hours in advance.